AI for Veterinary Clinics
AI triage and practice workflows for vets
AI for vets that handles the busywork—triage, case management, compliance, and more—so you can focus on care, not chaos. With AI that learns how you think, you’re always in charge while your practice runs smoother, faster, and with fewer bottlenecks.
Hi, we’re Cayni! We’re building AI for vets that…
Are stretched with demand
Since the pandemic puppy boom, there’s an extra 6 million pets to just 5,500 more vets—a record amount of demand for a generation that is more invested in their pet’s health than ever.
Face scattered workflows
With records, treatment plans, communication, and data sitting across systems, details get lost in handovers and frustration builds for both vets and owners.
Want real change
You know there’s a better way forward, and you want to join the force behind change in the vet industry. But change doesn’t happen overnight, and systems don’t often work for you.
AI for vets that helps you run your practice, not replace your judgement
AI triage for 25% more appointment capacity
Our virtual, AI triage analyses text, images, and video submitted by pet owners to deliver you a clear case summary, symptom assessment, and priority level before you even step in.
We’re not replacing your expertise; we’re making it reach further. And machine learning adapts to your decision-making—reducing unnecessary consultations, saving you time, and helping you treat more pets, faster.
Cayni’s AI control panel puts you in the driver’s seat. Adjust the AI’s confidence levels, fine-tune severity thresholds, and set policies that align with your clinic’s policies—so it works with you, not around you.
Whether you want a cautious second opinion or a fast-track triage assistant, you decide how it behaves. That means safer decisions, fewer bottlenecks, and the confidence that every AI-driven recommendation reflects your expertise.
AI controls that makes Cayni work the way you do
From first consult to follow-up, Cayni structures treatment plans, centralises records, and makes sure every update is clear, trackable, and accessible.
No more lost notes, no more miscommunications—just a workflow that saves time and keeps pet owners in the loop through their owner portal. Clients can access their pet’s records, review treatment plans, and stay informed without flooding your inbox.
Case management for 0 communication discrepancies
Build Cayni with us
We’re AI-native, meaning AI isn’t just embedded, but it’s at the very core of what we do. As we grow, we want your feedback and insights to guide us every step of the way, so you have a platform that’s built for you. Here’s the functionality you can help us shape.
FAQs
-
An AI agent is essentially designed to perform tasks autonomously depending on the specific goals you give it. The AI agent works in the background to handle your routine tasks in a way that’s designed especially for your practice, so there’s less heavy-admin work to take up your vets time.
-
Our mobile app gives pet owners an easy way to share information before in-person appointments during the triage and consultation phase, and then receive updates and pet data after. It’s built to reduce the back-and-forth between practices and owners, and give everyone a clear, instant overview of pet health history and treatments.
-
Our AI is designed to be adaptive, not generic. Our machine learning models improve over time based on your clinical decisions, preferences, and practice models.
This is through something called an ‘active learning pipeline’, where the system will continuously refine its recommendations by analysing your case decisions and feedback. So unlike rigid, rules-based platforms, Cayni develops right alongside you and aligns with your clinical expertise.
-
Your AI control panel is like your command centre for Cayni’s AI agents. It gives you full oversight and customisation on how the AI operates within your clinic, so that it works for you, not the other way around.
You’ll maintain full decision-making power while benefitting from AI tools, and align how the system operates with the specific needs of your practice.
-
That basically means that Cayni has been built with AI at its core from day one. We’ve designed everything to work with AI in a way that makes daily practice management easier by being designed from the ground up with artificial intelligence, instead of just embedding it over other technologies.
-
We’re still developing our compliance automation agent, and we want your input on that along the way to make sure we get it exactly right.
Our goal is to automate things like:
The generation and structure of your case notes (like SOAP).
Your treatment justification logs that include why certain treatments or medications were chosen or ruled out.
VCPR (veterinary-client-patient relationship) tracking to comply with guidelines on remote interactions.
-
Security is one of our top priorities and will constantly develop as we do too. All data across the platform—including vet details, owner information, pet records, triage cases, and practice data—is fully encrypted. This means even we can’t read it.
Only registered vets from onboarded practices can log in, and the system immediately verifies credentials before granting access. If you're not a registered vet at an approved practice, you can't see anything. This ensures that patient data stays private, protected, and only available to those who need it.
-
First of all, our AI triage tools are designed to support you through the early consultation process—not as a replacement for diagnosis. It helps you prioritise cases based on urgency and deliver structured pre-visit guidelines to pet owners.
Pet owners submit cases through their app with text, images, or videos, which is then analysed by AI in a way that aligns with your approach. You’ll then receive a structured report on each submission that goes into your case queue.